This is the first in a series of posts about companies with whom Im entirely smitten.
If by (finger quote) series (un FQ) you mean I shall post em when the spirit and customer service moves me—which I do.
I renown for being a tough customer.
I expect and demand that companies love me back or not only am I not a repeat customer — I spread the word to friends and family (ok except for these guys. Im still buyin’, but Ive already shared that it’s a dysfunctional relationship. Youll have that).
Im also the flip side.
Im a huge brand loyalist.
Make a fantastic product? Im telling everyone I know.
Have quickfasthelpful customer service? I’ll patronize you every time.
Cost a few pennies more but make me feel as though you care about me as a consumer? Im in. Ill cut back elsewhere.
One example of such a brand is Thrivnp.
A long time ago, in a land farfar away, Thrivnp reached out to this blogger and offered her the opportunity to try out one of their sport-tops.
I was in. I was excited. I ripped into the package with wild misfit abandon and immediately went for a run.
I loved much of the experience, yet one aspect left a bit to be desired & not enough to the imagination (Im not sure but the words Nipples McGee may have been bandied about).
I panicked. I wanted to review the shirt (I liked 99% of it) yet Id never be less than honest in a review.
I penned the post and, as I never do, sent Thriv a preview.
And I nervously waited.
Quickfastandinahurry I received an email response.
Were they miffed?
Did they ask me to tweak or simply yank the post?
They were not & they did not.
Not only did Thrivnp thank me for my honesty, they shared the post with the company and assured me changes were being made to the, errr, nipple situation.
I was stunned.
I dont know what I expected, but I know what I didnt anticipate was an email of appreciation thanking me for my candid thoughts & offering to let me know when the new *thicker* run of sport-tops were on sale.
And, of course, I couldn’t wait to try out the new sport-top (& the compression short. Good lord I love the compression shorts in this Texas heat.).
There you have it.
My Ode of Love (blah blah blah clarifying again this is some unpaid missive of adoration) & official bestowing of the MizFit Seal of Approval:
This misfit thinks you rock.